Typical Project Example
Industry Telco
Location Dusseldorf, Germany (Vodafone)
Project Turnaround, challenging merging of business units incl. IT project
Role Project manager

In a wholesale business departement (not IT!!) the task was to get grip in a fast pacing project with overall around 80 FTE's to bring both worlds (fixed net and mobile) together for a "convergent" view including all assignments, business rules, commissioning, provisioning, etc.

This is a highly political turnaround project where internal resistance has to be managed as well to lead the Supplier or align with the internal centralized Vodafone-IT.
In addition a new CRM system was to be implemented, so the pressure was high as other parallel projects were going on as well.
Core goal was to create business processes for both worlds and a valuable business plan.

(BTW: The reference says it was an important business critical and first ever "in time" project for this business division)

Key charackteristics of this project:

  • Turn around project
  • Participation of roughly 80 FTE
  • Management attention, highly political
  • Resistance (e.g. from internal IT)
  • High time pressure
  • Cross company project
  • Strong, but successful supplier management (HP)
  • Agile poject (not only SCRUM)
  • Negotiations to recover trust